INSIDE SALES

Customer Service Representative

Morristown, IN

Job Type: Full-Time

Shift and Schedule: 8 hour shift

Summary

CraneWerks is a fast-growing overhead crane manufacturer in Morristown, Indiana. We’re looking for a motivated individual to perform the functions of Inside Sales/Customer Service.

Essential duties and responsibilities:

•Receive and respond to customer requests via phone and email
•Use portals and price sheets to obtain pricing and info for suppliers and contractors
•Prepare quotes for parts, equipment and/or service, following up as necessary
•Issue purchase orders to suppliers/contractors
•Maintain Excel spreadsheets
•Start jobs, then follow them through to completion
•Work with service and installation coordinators to schedule work at customers’ facilities
•General office duties, including answering the phone, filing, data entry, etc.
•Support outside sales staff in meeting customer needs

Qualifications:

  • Excellent communication skills, both verbal and written
  • Highly organized and detail-oriented
  • Ability to multitask in a fast-paced environment
  • A commitment to completing tasks correctly and on-time
  • Proficiency in Microsoft Office

Education and/or Experience:

Administrative experience (or experience in inside sales/customer service) preferred

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Weekly pay

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Please email applications to [email protected]

An online application directly within the CraneWerks website